Commonly asked questions

Questions about enrollment

What do I need for online tutoring?

To participate in an online tutoring session, you will need a computer with a camera, microphone, and an internet access. You do not need to install any extra softwares in your computer. We recommend using chrome browser. We also recommend to use a notebook and a pen to take notes and solve the problems.

How to enroll for classes?

Our instructor will guide you the process. A login will be created for you when you are ready to enroll for a class. Using your credentials login to your account on the website www.onlinechalk.com/login. Navigate to the My Account page and follow the steps

  1. Go to shop page and select the Classes you want to purchase
  2. Scroll down to view your cart
  3. Fill in the credit card details and checkout
  4. After enrollment, our instructor will contact you to schedule the classes
What is a pay-as-you go plan?

A pay-as-you-go plan refers to a billing model where you pay for each session of tutoring that you receive, rather than a set amount upfront or on a regular schedule. With this model, you only pay for the tutoring services that you actually use, making it a convenient and flexible option for students.

Do you have a subscription plan?

No, we do not have a subscription plan. We prefer a pay-as-you go plan which is convenient for the students and parents.

Do i need to purchase any practice materials?

No, you do not have to purchase any practice material. We will provide all the practice material related to subject/test prep. However, if you have any practice material and would like our instructors to work on it with the student, we are happy to do it. 

How can I create my online account?

All online accounts are made by our instructors. The username and passwords are communicated to the parents and it is recommended to change their password.

How do I access my online classes?

Here are the steps:

  1. Go to www.onlinechalk.com/login and login using your credentials.
  2. Once you login, you will see the Class details page where you will find your upcoming class.
How do I purchase sessions for new classes?

You can purchase your classes by the following steps:

  1. Go to www.onlinechalk.com/login and login using your credentials.
  2. Click the My Account menu on the top right.
  3. Navigate to the Shop page, where you can shop your desired classes.
What payment methods do you accept?

We accept payment via all the Debit and Credit cards. We also accept payment via Zelle.

Questions about our services

Will I have the same instructor throughout my sessions?

Yes, your instructor will always be the same. 

How many classes are needed for SAT preparation?

There is not a specific answer to this question as every student has its own learning curve. However, we believe a 10 weeks program is an ideal practice time to achieve a very good SAT score.

Are the instructors experienced?

Our instructors are highly educated and qualified professionals, with extensive experience and expertise in their respective subjects. They have undergone rigorous training and hold advanced degrees, and other credentials that demonstrate their ability to provide effective and engaging online tutoring sessions.

Are all the classes 1:1?

Yes, all our sessions 1:1. We do not offer any group classes.

Do you provide homework?

We provide a wealth of practice materials and homework assignments to support student learning and help them build their skills and knowledge. These resources are carefully crafted by our knowledgeable instructors to challenge and engage students and provide opportunities for them to apply what they have learned in real-world scenarios.

How much time does it take get a feedback on an essay?

The time it takes to receive feedback on an essay can vary depending on the instructor’s availability and workload. However, most online tutors aim to provide prompt and thorough feedback within 24-48 hours of submission, to help students learn and make progress in a timely manner.

Do you guarantee on college admissions?

No, we do not guarantee college admissions. The admission process is highly competitive and is subject to a wide range of factors, including academic achievements, test scores, extracurricular activities, essays, and personal qualities, among others. We believe that a successful admission to a college or university is the result of a combination of hard work, preparation, and a favorable alignment of circumstances, and cannot be guaranteed by any service or organization.

What is the free consultation session?

A free consultation session helps us to assess the student’s needs and determine their baseline score or understanding of the subject. During this session, we will also provide a demonstration of our learning platform and answer any specific questions the student may have. Based on the results of the consultation, we will develop a personalized tutoring plan that is tailored to the student’s individual goals and needs. This plan will include recommendations for the number and frequency of sessions required to achieve their desired outcomes, as well as any additional resources or materials that may be helpful. The free consultation session is an opportunity for the student to get to know us and our approach to online tutoring, and for us to determine the best path forward to help the student achieve their goals.

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